Stober Advantage LLC (“Stober Advantage,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or opt in to receive text messages.

Information We Collect

We may collect:

• Contact information such as your name, phone number, email address, and mailing address.
• Inquiry and appointment details you provide through forms or messages.
• Medicare-related information you choose to share (for example, plan questions or preferences) to help us assist you.
• Website usage data such as IP address, device/browser information, and pages visited (via cookies/analytics).

How We Collect Information

We collect information:

• Directly from you (forms, calls, emails, texts)
• Automatically (website cookies/analytics)
• From others you authorize (for example, a caregiver/family member contacting us on your behalf)

How We Use Information

We use information to:

• Respond to your requests and provide customer service
• Schedule and confirm appointments
• Provide Medicare plan reviews and service-related updates you request
• Operate, maintain, and improve our services and website
• Maintain records for compliance and business operations

Text Messaging and Mobile Opt-In (SMS)

If you opt in to receive text messages from us, we may send messages related to your inquiry, appointments, and Medicare-related services.

We do not share your personal information, phone number, or SMS consent/opt-in data with third parties or affiliates for marketing or promotional purposes.
We do not share your mobile opt-in or SMS consent with anyone.

You can opt out of SMS at any time by replying STOP to any message. For help, reply HELP, or contact us using the information below.

How We Share Information

We may share information:

• With service providers who help us operate our business (for example, scheduling or communications tools), only as needed to provide services
• If required by law, regulation, or legal process
• In connection with a business transaction (e.g., merger, acquisition), if applicable

All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

Cookies and Analytics

We may use cookies and similar technologies to understand site usage and improve performance. You can control cookies through your browser settings.

Data Security

We take reasonable steps to protect information from unauthorized access, use, or disclosure. No method of transmission or storage is 100% secure.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.